Privacy Policy (Including Subscription Data Handling) Last Updated: January 4th, 2025

1. Introduction GenEdu LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our Services.

2. Scope This Privacy Policy applies to information collected through our website and any other Services we offer, including AI-powered educational tools. It does not apply to third-party websites, products, or services you may access through our Services.

3. Information We Collect Personal Information: Such as your name, email address, billing information, and other data you provide when creating an account or purchasing a subscription. Usage Data: Automatically collected data about how you use our Services, including IP address, browser type, device information, pages visited, and date/time of visits. Subscription Data: Information related to your subscription purchase, renewal dates, and payment status. User Content: Text or files you provide to our AI tools for processing.

4. How We Use Your Information Service Provision: To operate, maintain, and provide the features of our Services. Subscription Management: To process payments, manage billing cycles, and handle subscription-related inquiries. Improvement and Development: To analyze usage patterns and improve existing features or develop new ones. Communications: To send you service updates, promotional communications (if you opt in), or customer support responses. Security and Compliance: To protect our Services and users, and to comply with legal obligations.

5. Cookies and Other Tracking Technologies We use cookies, web beacons, and similar technologies to enhance your user experience, remember your preferences, and analyze your usage of our Services. Types of Cookies: Session cookies (expire when you close your browser) and persistent cookies (remain until deleted). Managing Cookies: You can adjust your browser settings to refuse or remove cookies. Some parts of the Services may not function properly without cookies.

6. Sharing of Information We do not sell or rent your personal information to third parties. We may share your information in the following scenarios: Service Providers: Third-party vendors who help us with hosting, payment processing (e.g., Stripe), analytics, or support. Legal Compliance: If required by law, subpoena, or other legal process. Protection of Rights: When necessary to protect our rights, property, or safety, or those of our users or the public. Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

7. Data Security We employ technical, administrative, and physical safeguards to protect your personal information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Children’s Privacy Our Services are not directed at children under [13/16/18 based on your jurisdiction]. We do not knowingly collect personal information from minors without parental or guardian consent. If you believe we have inadvertently collected such information, please contact us to remove it.

10. International Data Transfers Your information may be transferred to and processed in countries different from your own. We take steps to ensure your data is subject to appropriate protection when transferred internationally.

11. Your Choices and Rights Depending on your jurisdiction, you may have rights regarding your personal data, such as: Access: Request a copy of your personal data. Correction: Ask us to correct inaccuracies in your personal data. Deletion: Request deletion of your personal data. Objection: Object to certain processing of your personal data. Withdrawal of Consent: Withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@genedu.ai.

12. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will post a prominent notice on our site or notify you directly. Your continued use of our Services after any changes become effective constitutes acceptance of those changes.

If you have any questions or concerns about this Privacy Policy, please contact us at:
tuckerpeters@genedu.co